Frequently Asked Questions
Everything you need to know about staying connected in style.
How long does shipping take for Bond Touch orders?
Standard shipping typically takes 3-5 business days within the United States, while international deliveries can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy from the date of delivery. Items must be in their original packaging and in new, unworn condition to qualify for a full refund.
Are the bracelets water-resistant?
Yes, Bond Touch modules are water-resistant up to 3 feet (1 meter) for 30 minutes, making them safe for daily wear and accidental splashes.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Is there a warranty on my purchase?
Every Bond Touch device comes with a one-year limited warranty that covers any manufacturing defects or hardware malfunctions.
Can I swap the bands for different colors?
Absolutely. We offer a wide range of accessory bands in different colors and materials so you can customize your look to match your personal style.